What types of information does BlueRock collect and hold?
BlueRock collects and uses your personal information to allow us to deliver the services you request. The BlueRock may also use your personal information to contact you via surveys to conduct market research or request your opinion of current services or of potential new services that may be offered.
The BlueRock website does not use or disclose sensitive personal information, such as race, religion or political affiliations, without your explicit consent.
The BlueRock website keeps track of the web sites and pages our customers visit within the Bluerock website in order to determine which BlueRock services are more popular. This data is used to deliver tailored content and advertising within the BlueRock website to customers whose behaviour indicates they are interested in a particular subject area.
BlueRock will disclose your personal information, without notice, when required to do so by law or in the good faith belief that such action in necessary to
In order to manage workflows necessary to meet our service commitments, our office may engage third party service providers (whom operate either locally or offshore) as and when required. In the event this occurs, our office is satisfied those third parties meet all Australian Privacy Law obligations as set out under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APP standards).
BlueRock does not sell, rent or lease its customer lists to third parties. BlueRock may contact you, from time to time, on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personal ID information – as listed above – will not be transferred to the third party. In addition, BlueRock may share data with trusted partners to help us
All such third parties are prohibited from using your personal information except to provide these services to BlueRock and are therefore required to maintain the confidentiality of your information.
BlueRock secures your personal information from unauthorised access, use or disclosure. BlueRock secures the personal ID information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected using encryption, such as the Secure Socket Layer (SSL) protocol.
If you wish to make a complaint about how your personal information is being handled, we would like to ask you to contact us. We are committed to finding a solution to your query. Please contact us either by the contact form or call our office.
BlueRock will occasionally update this Statement of Privacy to reflect company and customer feedback. BlueRock encourages you to periodically review this Statement to be informed of how BlueRock is protecting your information.
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