A marketing firm was sued for misleading and deceptive conduct by one of the Insured’s competitors for advertising that the Insured restaurant employed a celebrity chef when this particular chef was actually employed by the competitor.
The marketing firm then joined the Director of the Insured to the proceedings alleging that they provided them with a verbal and written statement that this celebrity chef was employed in their restaurant.
The claim was ultimately settled out of court for the amount of $50,000 with the Insured agreeing to contribute $25,000 to the settlement of the claim.
The Insured’s receptionist was greeted by someone falsely claiming to be a contractor there to undertake servicing of various employee laptops. Majority of staff were in a meeting at the time and so the receptionist allowed him through.
The “contractor” proceeded to go through the office and take laptops from offices and desks that were empty. He left with the laptops and when the meeting finished, it was discovered that the IT contractor did not exist and a theft had occurred.
The theft section of the insured’s office pack responded to cover the stolen laptops. The payment was $18,000.
A client alleged that their income tax returns the Insured had prepared, were incorrect. As a result, they suffered a loss and sought reimbursement of $120,000.
The Insured was able to claim indemnity under their PI policy for a total of $130,000.
A roofing contractor attended the insured’s premises to inspect the factory’s roof, falling through a laser light panel to the concrete floor below.
The contractor sued the insured for failing to maintain their premises and failing to provide a safe workplace. The public liability insurer settled the loss for $610k.
During refurbishment and fit-out of a new entertainment venue, vandals extensively graffitied the exterior of the building.
The contract works insurer paid for the building to be entirely repainted, necessitating traffic and pedestrian management and height access equipment at a total cost of $38k.
The Insured’s system, which held confidential medical information on their patients, was compromised by a ransomware attack. As the Insured could not access their patients’ medical data, they were unable to operate.
IT Forensic Consultants were appointed to fix damage to the Insured’s system and investigate if the hacker still had access to the system. A law firm was also appointed to assist the remediation process and advise if the client had to report the matter to the Privacy Commissioner. Payment of $63,000 was made in relation to business interruption loss, forensics and legal costs.